innovative australian care
disability services provider

Innovative Australian Care


Our vision is to become the preferred choice for
disability services across Australia



24/7 IN






Why choose Innovative Australian Care?

Our Mission

Innovative Australian Care is a registered NDIS service provider committed to delivering family-like care that enhances the quality and duration of participants’ lives. Our dedicated, skilled, and experienced team of doctors, nurses, and support workers ensures a nurturing environment, providing high-quality accommodation services in a safe and supportive atmosphere.

Our Values


Our participants are our top priority and the core of our business.


We always follow strong ethical principles.


We create a family-like atmosphere to our participants that is full of love, affection, and happiness.


We also respect all cultures and conduct many activities to ensure unity.


We value everyone’s uniqueness and abilities and  offer our participants accommodation, education, and employment.


We offer our participants community participation specific to their needs, for example, relief food program, learning new skills for employment, building strong network etc.


We care about providing our participants with a high standard of living that maximizes their life.


We consider and comply to highest safety work standards.

Who is Innovative Australian Care?

Innovative Australian Care Pty Ltd is a registered NDIS provider (ABN 84651465771- Registration ID 4-J4SY31A), headquartered in Padstow. Since our establishment in 2021, we have been dedicated to enhancing the quality of life for individuals with disabilities.

Our team is driven by a profound vision: to transform the lives of people with disabilities by providing unconditional care. We measure our success by the happiness and well-being of our participants, striving to create a family-like environment where they can lead happier, healthier lives.

As an independently owned NDIS provider serving the Sydney region, with a focus on West and Southwest Sydney catchment areas, we bring together a team of experienced healthcare professionals. Our staff members possess extensive clinical experience both nationally and internationally.

We are committed to investing in our team, ensuring they are equipped with the latest knowledge and skills in the field. Our training programs cover not only clinical aspects but also behavioral expertise. Led by experienced and emotionally intelligent doctors, nurses, and support workers, we prioritize supporting informed choice and independence among our participants.

Our success stories span a wide range of disabilities, including developmental disorders, dementia, autism, in-hospital and transition care, complex cases, drug abuse, and paraplegic participants. We take pride in our proven track record of delivering effective care and support to individuals facing diverse challenges.

Furthermore, we are currently expanding our services to regional areas in NSW, broadening our reach to ensure individuals in these areas also have access to quality disability support services.

Innovative Australian Care offers robust houses

  • Specialist Disability Accommodation (SDA) 

We provide care and accommodation management to our participants across Sydney with a 5-star hotel service. We have strong partnerships in the community including properties registered as Specialist Disability Accommodation (SDA). We highly consider the level of facilities’ design, cleanliness, quality, and maintenance. 

  • Supported Independent Living (SIL) 

We provide supervision and assistance to our participants with their daily everyday tasks to help them live as independently as possible. We offer this service at a shared group-home or a drop-in service at your personal home across Sydney with a 5-star hotel service and high-quality furniture.  

  • Medium Term Accommodation (MTA) 

We provide housing with a 5-star hotel service for up to 90 days to our participants after leaving hospital or rehabilitation centers and need care before returning home. 

  • Short Term Accommodation (STA / Respite) 

We provide support services for our participants while they are up to moving to another region or plan across Sydney, as well as offering them short term accommodation with a 5-star hotel service. 

We provide personalized 24/7 care throughout a dedicated and experienced team of doctors, nurses, and support workers. We give high priority to our participants’ physical health, mental health, diet quality, sleep quality and environmental health. We create safe comfortable environment with daily housekeeping and bedding services, and we serve healthy diet plan throughout our dietitian. 

We provide in-home care throughout experienced registered nurses. 

We manage your transport / travel from A to Z. We have suitable wheelchair accessible vehicles according to the case. 

We enable our participants to independently engage in community and social activities during the week. 

Our experienced team helps you join in a wide range of activities and community access option, such as entertainment outings, eating out, shopping, music classes, gym, printing. 

We manage tasks such as housecleaning, cooking, gardening, and personal service. 

We build your capacity and help you explore possibilities and opportunities available to you. 

  • Occupational Therapists 

We assist you through a personalized care plan to live your best life in your home and engage in your community throughout our experienced Our Occupational Therapist. 

  • Physiotherapy 

We help you gain independence in self-care and everyday activities throughout our experienced Occupational Therapist. 

  • Speech Therapists  

We help you with pronunciation and understanding language throughout our experienced speech therapists.   


We manage your NDIS plan and budget and make the most out of it, including submitting claims to NDIS portal, paying your invoices, and assisting you with any NDIS related issues. We strongly work on incident reports to modify your plan to suit your updated needs.