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Specialist SIL designed for participants with high and complex behavioural support needs across Greater Sydney, the Central Coast, Newcastle, and the Hunter Valley.
Innovative Australian Care (IAC) delivers Supported Independent Living (SIL) for NDIS participants who require a higher level of behavioural, clinical, and psychosocial support. Our multidisciplinary team includes behaviour-informed support staff, Registered Nurses, and experienced disability professionals who understand that successful SIL is not just about accommodation. It is about providing the right environment, the right staffing model, the right routines, and the right support framework to help each participant live as safely, independently, and meaningfully as possible.
Whether a participant is transitioning from hospital, moving from a family home, experiencing a breakdown with a previous provider, or entering SIL for the first time, we take a structured, person-centred approach to building the right support around them.
Supported Independent Living (SIL) is NDIS-funded support that helps people with disability live as independently as possible in a shared or individual home. SIL covers the daily personal supports a participant needs, not the house itself, and is tailored to their goals, routines, risks, support needs, and functional capacity.
For participants with complex behavioural support needs, SIL involves more than day-to-day assistance. It requires a carefully designed support environment that reduces triggers, builds predictability, supports emotional regulation, and helps the participant work towards greater stability and independence over time.
SIL funding may include assistance with:
Many participants who require SIL for complex behavioural support may also have co-occurring psychosocial, developmental, neurological, or clinical needs. Our role is to ensure these supports are coordinated, practical, and delivered consistently.
Our goal is not simply to maintain a placement. It is to support safer living, improved emotional stability, stronger daily functioning, and measurable progress towards each participant’s NDIS goals.
Our complex behavioural SIL services may be suitable for participants who have:
Our complex behavioural SIL may be suitable if the participant:
If you are not sure whether this is the right fit, our team can help you understand the process, discuss likely support requirements, and work alongside your Support Coordinator, Specialist Support Coordinator, or allied health team.
We support participants across Greater Sydney, the Central Coast, Newcastle, and the Hunter Valley, with homes selected for accessibility, comfort, and suitability for the participant’s needs. If you are looking for SIL vacancies for a participant with complex behavioural support requirements, we can discuss current options and more tailored placement pathways.
Whether you’re a participant, family member, Support Coordinator, or Specialist Support Coordinator, we’re here to help. Get in touch to discuss vacancies, participant suitability, property options, or the referral process.
Phone: 0439 906 837
24/7 Hotline: 1800 863 649
Email: info@innovativeaucare.com.au
Sutherland Shire Council
Sutherland Shire Council, New South Wales, Australia Australia
3 Bedrooms 2 Baths
Vacant
We’re part of your team – from referral to outcomes
Our team works alongside yours. We share plans, updates, and outcomes with support coordinators, families, and clinicians, building a care model that is transparent, integrated, and participant-first.
From discharge to stable living – we manage the full pathway
We specialise in transitions from hospital wards, correctional settings and unstable housing into SIL, SDA, or stabilized in-home care, reducing risk, preventing relapse, and supporting long-term recovery.
Support you can track – outcomes you can trust
Our services go beyond delivery, we monitor and report participant progress using evidence-based tools, especially for those with complex clinical and mental health needs. This approach empowers professionals, families, and participants with clear, measurable improvements in wellbeing, functionality, and independence.
Conical leadership driving safety and outcomes
IAC is led by a PhD-qualified Clinical Care Manager and a Managing Director with a Master’s in Quality Management. We bring clinic governance and precision to every aspect of care across NDIS, DVA, and DCJ-funded services, including SIL, SDA, and complex in-home support.
Quality & Compliance Manager
Rehanna Torrevillas is a Registered Nurse (RN) with years of experience across healthcare, disability, and community services. As Quality & Compliance Manager at Innovative Australian Care, she ensures the delivery of safe, ethical, and person-centred support.
She plays a key role in audits, outcome tracking, and continuous improvement — applying Lean Six Sigma principles to strengthen systems and reduce risks. With a calm, structured approach and a lifelong love of horses, Rehanna brings genuine care and clarity to every part of her work.
Operations Manager
Mike Salama, Operations Manager at Innovative Australian Care, has over 10 years of experience working across the healthcare and NGO sectors. He leads the coordination of day-to-day operations across SIL, SDA, in-home care, and community programs, ensuring smooth service delivery and compliance with NDIS standards.
Mike is passionate about building responsive systems that support person-centred care. Outside of work, he enjoys spending time with his two sons and their energetic dog.
People & Culture Lead
Kaylene Smith, People & Culture Lead at Innovative Australian Care, is a highly experienced community nurse with over 17 years working across in-home care, disability services, and workforce development. Drawing from his clinical background, Kaylene brings a deep understanding of frontline care and uses that insight to shape IAC’s people-first culture.
She oversees recruitment, onboarding, training, and staff wellbeing across SIL, SDA, and community programs, ensuring every team member is equipped to deliver safe, inclusive, and participant-focused support.
Director
Aya Mousa is Director at IAC and a Quality Management Specialist with a Master’s in Quality Management and over a decade of experience leading service improvement across the disability and community care sectors. She oversees the organisation’s operational strategy, driving quality, compliance, workforce capability, and service excellence across SIL, SDA, and community-based supports.
With leadership experience in both NDIS and DCJ programs, Aya is passionate about embedding inclusive, person-centred practices across all levels of care. Drawing on both her professional background and lived experience supporting people with disabilities, she is dedicated to fostering environments that improve quality of life for individuals and families, particularly those with complex or high needs.
Outside of work, Aya enjoys swimming, a space where she finds energy, focus, and inspiration to lead with clarity and purpose.
Aya Mousa, Co-Founder and Director of Innovative Australian Care, holds a Master’s in Quality Management and brings over 10 years of experience in disability service leadership, DCJ programs, and high-level staff training. With a strong focus on NDIS participants, she oversees team development, operational strategy, and service delivery across SIL, SDA accommodation, and community services.
Driven by her lived experience supporting people with disabilities, Aya is passionate about inclusion, empowerment, and building care environments that improve quality of life for individuals and families across complex and high-needs settings.
In her downtime, Aya enjoys swimming — a space where she finds energy, focus, and inspiration to lead with clarity and purpose.
Accommodation Manager
Dr. Ahmad Al-Najjar is the Clinical Care Manager at IAC. He is a Registered Nurse with over 13 years of national and international experience in critical care, disability services, support coordination, and clinical leadership.
He holds a Master’s in Quality Management, a Graduate Certificate in Innovation, and a PhD in Healthcare and Innovation from Swinburne University. His PhD focused on using Lean Six Sigma to improve healthcare outcomes and reduce risks.
At IAC, Ahmad leads the clinical strategy for Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA). His key focus areas include:
Ahmad has played an important role in helping participants with complex needs achieve their goals. He also leads ongoing staff training to ensure safe, high-quality care.
He combines hands-on clinical experience with a strong focus on systems and quality. Outside of work, Ahmad enjoys cycling to stay focused, balanced, and energised.
